About

First In Counters

At First In Counters, our name says it all. We are the first in custom stone counter fabrication and installation across the Niagara Region and Simcoe. Our team also specializes in quartz countertop installation, delivering durable and stylish surfaces tailored to each client’s space and design goals. We do it all, from free estimates to stellar design and granite countertop installation, whether you need stone counters for kitchens, bathrooms, outdoor spaces, or something completely unique and unexpected.

Being in the space ensures that measurements are precise and that we understand your material and design preferences. After our visit, we can provide an accurate estimate, so there are no hidden costs.

We’re all about stress-free service, quick turnaround times, and choices that deliver knockout designs . Quality work and an approachable customer service team make working with us a pleasure.

Custom Stone Countertops

First In Counters brings the latest in custom countertop materials to our customers, including trending granite, quartz, marble, and porcelain. Our showroom allows you to compare the feel, colour, characteristics, and finishes of different materials in person, allowing you to make the right choice for your project.

Granite

Granite

Granite

Our in-house granite fabrication process is all about seamless finishes, colour purity, and perfect fits. It begins with a detailed discussion about your preferred colour and design, followed by precision measurements and quality-controlled fabrication to achieve perfection in design and fit.

Quartz

Quartz

Quartz

When you want design versatility that allows you to achieve a tailored look, our quartz fabrication and installation delivers. Our experts understand the timeless appeal quartz offers today's savvy homeowners looking for counters that help retain their home value.

Marble

Marble

Marble

Our fabricators understand the delicate nature of this stunning stone and carefully create custom cuts tailored to bathrooms, vanities, and other applications.

Porcelain

Porcelain

Porcelain

Porcelain is turning heads in our showroom. Not many countertop specialists have perfected the specifics of porcelain countertop fabrication and installation—but we have. Our clients are drawn to the modern appeal, durability, and easy care of porcelain. Porcelain easily captures the look of its much more expensive counterparts.

services

Professional Countertop Services

Our full-service approach is all about quality control. By managing everything from consultation to templating and fabrication to final installation, we have total control over every detail. This streamlined process also helps ensure every quartz countertop installation is completed with precision, consistency, and attention to craftsmanship. We also streamline the process to minimize delays between the supplier and the installer, as we handle both roles.

In-House Countertop Fabrication

Fabrication is done at our Wainfleet facility in Ontario. We manage the slab from the moment it is selected until it is installed, so it never leaves our sight. That means we maintain control over the slab quality and customization to ensure everything goes right.

Templating for Accuracy

On-Site Templating for Accuracy

We use a laser template system that takes accurate measurements at your home. Digital measurements capture the dimensions and are fed into our laser cutting machine for precision cuts, detailed edging designs, and a flawless fit.

Fast, Clean Installations

Our professional installation process begins with selecting the right materials, design, and fit to minimize errors. Our team is dedicated to delivering quick and meticulous workmanship that minimizes disruptions and mess, allowing you to start enjoying your new counters right away.

Why Choose

First in Counters Granite for Stone Countertops

Our customers choose us because we take a no-pressure, customer-first, share-our-expertise approach that makes their choices and experience easy. We’ll discuss your project as often and in as much detail as you like, and help you take the next steps when you’re ready. Our custom work, fast timelines, full in-house fabrication, and expertise are always at your disposal.

100% Custom Stonework

We specialize in non-standard, made-to-order applications, so nothing you request phases us. First In Counters has done it all, including outdoor kitchens, fireplace surrounds, and benches. We’re always ready to take on new things.

LocalFabrication in Wainfleet

Our local operations are based in Ontario, with every step managed by our team. We are a bit obsessed with quality control, so we oversee every step and detail to ensure nothing goes wrong.

Trusted Across Niagara & Simcoe

Our work across Niagara and Simcoe has left a trail of happy customers who are ready to make referrals, sing our praises, and call us back to complete their next project. Our top priority is providing a seamless, satisfying experience for every client, every time.

showroom

Explore Our
Countertop Showroom in Wainfleet and Norfolk

There are far too many details involved in counter selection to skip a visit to our showroom. Not only do you get to see the actual colours, details, and reflective qualities of the counters, but you also get to talk with our team. We welcome customers to visit our Wainfleet showroom to browse at their leisure, without feeling pressured, and we have experts on hand to assist you when needed.

Wide Stone Selection On Display

Our showroom has an impressive selection of bestsellers and trending counters, including granite, marble, quartz, and porcelain. You can explore full slabs, check out edge styles , and look at finish samples to customize your choices on the spot.

Personalized Consultations On-Site

Our one-on-one consultations ensure you make informed choices for your countertops. We understand that our customers have often waited a long time to reach this stage and want to ensure they receive unbiased advice based on the right materials, layout, and edge selection to achieve the look they’ve always envisioned. No pressure, just honest advice.

Schedule a Showroom Visit

You’re always welcome to pop into our showroom whenever you’re in the area. However, if you book an appointment, you’ll have our full attention, which is part of our customer-focused approach. A drop-in is an exciting way to get ideas, while a consultation lets you put those ideas into action. Whatever works for you works for us!

Get a Free Estimate on Granite Installation
Today With First In Counters Granite

Our fast turnarounds, local fabrication, and full-service approach get your projects started quickly. Whether you’re ready to move forward with measurements and installation or simply exploring granite or quartz countertops, we invite you to visit our showroom or contact us to schedule a consultation or estimate.

Call us at 905.899.STONE (7866), email info@firstincounters.ca, or click here to fill out our contact form.

 TIPS & TRICKS

 TIPS AND TRICKS FOR A SMOOTH JOB

  • 01

    Know your square footage

    While it’s not critical to know your square footage, it can speed up the quoting process which in turn speeds up the whole job.

  • 02

    Know your extras

    It’s good to know which sink and faucet you will be using. You can purchase them through us or if you would rather buy them yourself that’s fine too. But we will need to know the model numbers and hole locations to move forward with your job.

  • 03

    Let us know your schedule

    Let us know when you are available for us to template as well as install so we can plan our schedule around you

  • 04

    For Templating/Install

    We use a laser template system that requires a clear line of site. If you have existing tops we will need them cleared of coffee makers, planters, etc. While we certainly don’t mind doing it ourselves, it can save on templating time insuring we can get in and out and you can go about your day.

  • 05

    Don’t hesitate to ask

    If you have any questions or concerns we are here to help, don’t hesitate to ask.

FAQ’s

Frequently Asked Questions

  • 01

    How do I know which material is right for my project?

    Choosing the right material depends on three main factors: application (where it’s being installed), aesthetic preference (colour and pattern), and maintenance. For example, high-traffic kitchens benefit from low-maintenance quartz, while outdoor spaces or luxury bathrooms may be better suited for granite or marble. Our experts can help you compare materials in our showroom to find the perfect fit.

  • 02

    Can I see the actual slabs before they are installed?

    Yes! At First In Counters, we keep an inventory of in-stock stone. Because natural stone like granite varies from slab to slab, we encourage you to hand-select your specific stone at our showroom so you know exactly what the veining and patterns will look like in your home.

  • 03

    What makes Quartz a popular choice for modern kitchens?

    Quartz is highly favoured because it is non-porous, meaning it is stain-resistant and does not require regular sealing. It offers a more controlled design palette, allowing for consistent colours and marble-like patterns that are difficult to find in natural stone.

  • 04

    Which Quartz brands do you carry?

    We source high-quality quartz from leading brands, including:

    • Cambria
    • HanStone (Canadian-made)
    • Silestone
    • Vicostone
    • MARS
    • LG Viatera/LX Hausys
    • Lucent
    • Canteras Quartz
    • Everest Quartz
    • Caesarstone
    • MSI Q Quartz.
  • 05

    Does granite require a lot of maintenance?

    While natural stone is porous, we seal our granite with a high-grade sealant (like Bullet Proof) that typically lasts 10-15 years. This protects the stone from absorbing liquids and makes it much easier to maintain than unsealed stone.

  • 06

    Is granite heat-resistant?

    Yes, granite is exceptionally durable and heat-resistant. It can withstand the heat from hot pots and pans, making it a rugged and functional choice for active kitchens.

  • 07

    Why should I consider Porcelain over other materials?

    Porcelain is a rising trend due to its sleek, slim profile and incredible heat resistance. It is perfect for modern, contemporary designs and can mimic the look of natural stone while offering a higher-end, solid-colour appearance than laminate.

  • 08

    How long does the process take from start to finish?

    Once you have selected your material and we have completed the on-site laser templating, most jobs are completed in approximately two weeks from template to final installation.

  • 09

    Can I customize the edges of my countertops?

    Absolutely. We offer a variety of edge profiles ranging from modern Pencil and Large Bevel edges to more classic and elegant Ogee or Bullnose edges. Our team can recommend the best edge style based on your chosen material and design goals.

testimonials

What Our Customers Say

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Cathy Bankert
★★★★★ 6 months ago
We had quartzite countertops installed by First in Counters this week. From the showroom to installation all went very smoothly. The showroom staff were helpful yet not pushy, the template was scheduled and on time as was installation. Every one was very professional. I highly ... Read More
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Harry Ripley
★★★★★ 6 months ago
Very prompt service and our two guys did an awesome job refinishing our granite worktops. Very informative and knowledgeable.
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Alan Davies
★★★★★ 7 months ago
From choosing the c/t to the delivery and installation ,I was really impressed with the professionalism of First in Counters.
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Nicole Attwood
★★★★★ 7 months ago
Some miscalculation in appt timing at first but a couple of quick messaged had that rectified quickly. The work on measuring and installation was impeccable though so completely worth it.
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Al
★★★★★ 7 months ago
We have just ordered our countertop for a custom build in Port Colborne. Excellent service from Taylor. I came in with my measurements and she had the order complete and ready to go in less than an hour. It couldn’t be any easier. Great Prices and lots of options. This is our ... Read More
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Alaina Hillier
★★★★★ 7 months ago
Very easy process and they gave helpful suggestions throuout the process. Would strongly recommend them.
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Jennifer Birch
★★★★★ 8 months ago
We were extremely pleased with the quality of service at First In Counters! The turnaround time was quick and the installation was perfect.
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Carson van Tol
★★★★★ 8 months ago
Great company to work with as a contractor, flexible pickup options and the friendly, cordial staff out in Norfolk made the experience a breeze. 10/10 will order again!
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★★★★★ 8 months ago
Very efficient work. Pleasant personality. Knowledgeable and polite
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T Storm
★★★★★ 8 months ago
First in Counters has completed installs on 2 separate occasions (granite kitchen countertop and quartz bathroom countertop) and both times we were very pleased with their work and product. They were very helpful from beginning to end and we have no problem recommending this company. ... Read More
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Edward Christensen
★★★★★ 9 months ago
Very nice personal . Very nice service. Lot of commuting Very good . Got samples to bring home . I won 4000. On a draw so was very happy about that win 🏆. Every thinks was very good experience 👍. They also did my bathroom vanity. Look amising. Thanks to fist in counters . From ... Read More
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Terry Maillet
★★★★★ 9 months ago
Beautiful selections, great craftsmanship, reasonable prices and very friendly staff. Highly recommend them.
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Nathalie Cotton
★★★★★ 9 months ago
From the moment we went to look at options for countertops to the install day, we were impressed. Their knowledge, customer service and quality of the install were excellent. The guys installing were professional and thorough, we are extremely happy with First In Counters!
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Jacquie Lacasse
★★★★★ 10 months ago
Best countertop fabricator in the region. Joe and his team are phenomenal from start to finish. As a contractor in the region, we rely on First in Counters for all our countertop needs!! Never disappointed!!
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Ben Ayres
★★★★★ 11 months ago
I got exactly what I was hoping for. Good product, & good delivery. I do have to note, though, that the in office staff is very hit & miss on who is on staff, and who is able to do what in terms of office admin type duties (ability to document payment, print receipts, schedule work). ... Read More
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Shauna Nieuwpoort
★★★★★ 11 months ago
Thank you for everything from choices, response time, guidance and install. We are thrilled with how everything came together.
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